Reference

How smsattamatka Handles Your Personal Data

This Privacy Policy explains exactly what personal data smsattamatka collects when you open an account, how we use it, and the rights you hold over it.

Data collected only as neededUPI, Paytm, PhonePe transaction data securedNo sale of your personal dataRight to access and correct your dataClear retention periods
smsattamatka How smsattamatka Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have questions about this policy, want to access the data we hold about you, or need to request a correction or deletion, our privacy team is available through the channels…

Email Privacy Requests Send your data access, correction or deletion request to our dedicated privacy address. Include your registered account email so we can verify your identity before processing the request.
Live Chat Support Start a live chat session from your account dashboard to raise an urgent privacy concern. Our agents can log a formal data request on your behalf and provide a reference number for tracking.
In-Account Help Centre The Help Centre inside your smsattamatka account has a dedicated Privacy section where you can submit a structured request form. Responses are sent directly to your registered email address.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply specific technical and organisational measures across every layer of your account — from the moment you log in to the point your data is scheduled for deletion.

Data Minimisation

We collect only the data points required to operate your account: identity details for verification, contact information for communication, and payment references for UPI, Paytm and PhonePe transactions. Nothing beyond that.

Cookie Usage

We use session cookies to keep you logged in, analytics cookies to understand how the lobby is navigated, and preference cookies to remember your language setting. You can manage cookie preferences in your browser at any time.

Account Security Measures

Your account password is stored using a one-way hash; we never see it in plain text. Login attempts are monitored for unusual patterns, and suspicious activity from a new device triggers a verification step before access is granted.

Data Retention Periods

Active account data is retained for the duration of your account. After closure, we keep records for the period required by applicable law in the jurisdiction where access is permitted, then schedule them for secure deletion.

Third-Party Data Sharing

We share your data only with processors who help us operate the platform — payment gateways like UPI providers, Paytm and PhonePe — under strict data-processing agreements. We do not sell your data to advertisers or data brokers.

Requesting Changes to Your Data

To correct, download or delete the data we hold, submit a request through the Help Centre form or email our privacy team. We verify your identity first, then process the request within seven working days.

Frequently Asked Questions About This Policy

The questions below address the most common concerns we receive about data collection, your rights, and how to get in touch. If your question is not answered here, use the contact channels in the section above.

We collect your name, email address, mobile number and date of birth at registration. If you deposit via UPI, Paytm or PhonePe, we also retain the payment reference and amount to reconcile your account transaction history.

No. We do not sell, rent or trade your personal data to third parties for their marketing purposes. Data is shared only with processors — such as UPI gateways, Paytm and PhonePe — who help us operate the platform under binding agreements.

Submit a data access request through the Help Centre form inside your account or email our privacy team directly. After we verify your identity, we will provide a copy of your data within seven working days.

Yes. You may request deletion of your personal data at any time. We will erase it once we have met any retention obligations required by applicable law in your jurisdiction. Submit the request via email or the in-account Help Centre.

After account closure, we retain records for the period mandated by applicable law where the platform operates and access is permitted. Once that period expires, all personal data is scheduled for secure, irreversible deletion.

Transaction references from UPI, Paytm and PhonePe are stored in encrypted form and used only for reconciliation and dispute resolution. We do not store full payment credentials; those are handled directly by each payment provider.

Contact our privacy team via email or live chat in the first instance. If you feel your concern is unresolved, you have the right to escalate to the relevant data protection authority in your jurisdiction where local law permits.